Become a Volunteer

Mercyhealth volunteers are important because they provide comfort and caring to all our patients, young and old, in times of need.

Mercyhealth volunteers so often rise to the occasion when staff, visitors and patients need help. We work hard, are dedicated to their tasks, and go above and beyond to think of new and innovative ways to get things done. We make people smile, every day.

We invite you to serve your community by joining our team of dedicated Mercyhealth volunteers.

  • Click here for an application for the Mercyhealth Association of Volunteers
  • Click here for an adult application for the Mercyhealth Rockford Memorial Auxiliary
  • Click here for a student application for the Mercyhealth Rockford Memorial Auxiliary

Mercyhealth Association of Volunteers

The Mercyhealth Association of Volunteers was founded in 1953, with 24 charter members. The first co-chairmen were Mrs. Pierpont J. E. Wood and Mrs. W. R. Lathrop, and the first president was Mrs. Floyd K. Yeomans. The Mercy Hospital Auxiliary, as it was originally named, was organized to print information for patients, but quickly grew to offer cart service, a gift shop, and greeting visitors and guiding patients. Today, the Mercyhealth Association of Volunteers is led by a board and our volunteers continue to serve our communities with a passion for making lives better.

Please meet our 2017 board members here.

See our volunteer opportunities below, sorted by location. For more information, Contact Jackie Lee, Volunteer Coordinator at jlee@mhemail.org or (608) 756-6739.

Mercyhealth Hospital and Trauma Center

Volunteers can choose from a wide variety of tasks within the hospital or throughout the Mercyhealth Hospital and Trauma Center Campus:

For more information, call (608) 756-6713.

Mercyhealth Hospital and Medical Center-Harvard

At Mercyhealth Hospital and Medical Center-Harvard, doctors, nurses, technicians, and committed volunteers do whatever it takes to make patients feel better and visitors feel welcomed. Opportunities include: For more information, call (815) 943-3989.

Mercyhealth Hospital and Medical Center-Walworth

Our growing volunteer group enjoys working with our patients and customers, and each other. Opportunities include:
  • Morning/afternoon shifts: 9 am-1 pm and 1-4 pm
  • Selling gifts and sundries at the hospital gift shop
  • Information desk
  • Escorting patients and visitors
  • Delivering flowers
  • Helping in the oncology department
  • Helping in the emergency department
For more information, call (262) 245-7715 or (262) 245-7937.

House of Mercy Homeless Center

The House of Mercy is a 25-bed facility in Janesville that provides homeless families with short-term emergency shelter and access to community resources. Staff members assist their needs, obtain appropriate referrals and services, and design an action plan aimed at helping them achieve more stable housing. Since 1996, the House of Mercy has provided shelter and support to more than 5,989 individuals, with 2,848 being children. The center is usually filled to capacity with a waiting list. Volunteers give approximately 8,000 hours of service per year. We welcome you to volunteer your time here. About 8 to 12 hours per month is needed. To learn more about the House of Mercy, our monthly open house events, and current volunteer opportunities, call (608) 754-0045.

Mercyhealth at Home Home Health and Hospice

Volunteers are an important part of our hospice care team and are as valuable as any other employee. Our volunteers, who receive specialized training, give their time and talents to assist with patient and agency needs. Volunteers help with:

  • Home visits
  • Clerical duties
  • Pet Peace of Mind
  • Pet Companion Program
  • Special projects
  • Music program
  • Respite visits
  • Veterans’ projects related to We Honor Veterans and Vet to Vet partnerships
 For more information, call (608) 754-2201 in Janesville and (815) 971-3750 in Rockford.

Mercyhealth Cancer Center

Every person who volunteers in our medical oncology department, whether they are former patients, family members of cancer survivors, or simply concerned, makes a true difference to our patients. Opportunities include:
  • Providing warm blankets and lunches to patients
  • Listening and sharing experiences
  • Offering wheelchairs and escort service
  • Taking part in outreach activities and fundraisers
For more information, call (608) 756-6713.

Mercyhealth Rockford Memorial Auxiliary

The auxiliary was founded in 1923 by Alma Fringer, a dynamic physician’s wife and nurse who also established the Visiting Nurses Association. She suggested that a group organize for the benefit of Rockford Hospital, as it was then called. The auxiliary was organized “for the support of a worthy institution in order that the best that science has to offer might be made available to all.” Led by our board, our auxiliary continues this important tradition.

Please meet our 2017 board members here.

For more information, call the auxiliary office at (815) 971-6284.

Volunteer Services at Mercyhealth Hospital-Rockton Avenue

The Mission of the volunteer program at Mercyhealth Hospital-Rockton Avenue is:
  • To coordinate the personal goals, needs, and talents of individual volunteers with the various needs of the hospital for the benefit of their community and mankind.
  • Enhance the quality of care provided to our patients.
  • Act as ambassadors for Mercyhealth, promoting hospital programs in the community.
Our volunteer opportunities include:
  • Auxiliary Gift Shop or Auxiliary Thrift Shop at the Mercyhealth Rockton Avenue Campus
  • Patient transport services
  • Patient/visitor escort
  • Main lobby information desk
  • The Loving Tails Pet Therapy program
  • Greeting/patient check-in for outpatient surgery and Endoscopy Center
  • Flower and mail delivery to hospitalized patients
  • Newspaper and magazine delivery to hospital waiting rooms
  • Visiting patients through our Friendly Visitor program
  • Assisting with non-clinical tasks in a variety of nursing units such as:
    • The Cancer Center
    • The Emergency Department
    • Outpatient Surgery Unit
    • Outpatient Pediatric Unit
  • Assisting with clerical tasks in a variety of offices
  • Sewing, knitting and crocheting
  • High School student programs (age 14-18)

Our fundraising success

Since its inception, the auxiliary has raised over $8 million to help provide excellent care and services to patients at Rockford Health System—now Mercyhealth Hospital-Rockton Avenue, and the Rockford area community. These funds are raised primarily through the:
  • Gift Shop, located off of the lobby of Mercyhealth Hospital-Rockton Avenue
  • Thrift Shop, located at 2830 Glenwood Ave. in Rockford, adjacent to the hospital
  • Special fundraisers held throughout the year, such as book sales, scrub uniform sales, and other fun events
Because of the Auxiliary’s success, its recent projects include:
  • Support of the Ronald McDonald Care Mobile, a mobile pediatric clinic that serves a five-county area to uninsured and underinsured children.
  • The Healing Harps music program to help reduce anxiety for our patients and help with their healing process.
  • Scholarships to high school students entering a health care field; grants and loans for employees to continue or to enhance their health care career.
  • Small patient comfort items, such as quilts for our neonatal intensive care babies, caps for every newborn baby, and
  • Colorful surgical caps for pediatric patients.
  • Continued growth and upgrades to the Body Shop Exhibit at the Discovery Center Museum.
  • Renovation projects on several inpatient and outpatient units.
The Rockford Memorial Auxiliary takes pride in its long tradition of service to and our community. Anyone with an interest is welcome to join us.

If you would like to support the work of our auxiliary, contribute to our Annual Campaign here.

Join us and discover all the advantages of volunteering. For more information, call the auxiliary office at (815) 971-6284.

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